Why should I use CocoonShopping?
Shop through CocoonShopping, and earn up to 25% cash back at your favorite stores. How? Our stores pay us a fee when you shop. We then share the fee directly with you – straightforward, simple. But why stop with just the cash back? We hunt down exclusive offers plus amazing deals on hot products. Best of all, we'll never charge you a membership fee or require mail-in rebate forms. We just send you your cash, no strings attached.
How do I join CocoonShopping?
Join for free simply by creating a Cocoon account with your email address. We need your address so we can contact you when you have earned cash back. Sign-up to get started. You can start shopping and earning cash back as soon as you sign-up. You'll also be able to immediately start browsing the Web safely and securely with the Cocoon service.
Learn more about the Cocoon service you get with your Cocoon account.
Forgotten your Password?
If you've forgotten your password to sign into Cocoon, you can reset your password. You'll need to verify that you're a human being (and not a robot) and enter the email address of the Cocoon account who's password you want to change. We'll send you an email shortly after with further instructions.
How do I make sure that I am earning cash back?
Purchases you make at CocoonShopping stores are only credited if you start your shopping session at CocoonShopping.com and click to a store via a CocoonShopping link. As much as we'd like to give you cash back even if you do not start shopping via an CocoonShopping link, we have no way of proving you are our member to the store without your click.
If you click through CocoonShopping and make a purchase, then surf elsewhere on the Web and return to that store and make a second purchase, your second purchase will not earn a cash back reward (you must click through a CocoonShopping link every time you shop at a store site). If you use multiple windows on your browser, the window in which you shop at the store must have come from an CocoonShopping link.
Can I use CocoonShopping if I live outside the U.S. and Canada?
Yes, as long as the store you are purchasing from will ship outside of the U.S. and Canada. All cash back payments are made in U.S. dollars.
What if CocoonShopping doesn't offer the store I want?
We work daily to ensure our members will enjoy a variety of goods and services from quality stores. If you would like to recommend a store, simply Contact Customer Service. We will do everything possible to add your store.
What if I want to return or cancel an order?
Returns are subject to the return policy of the store from which you purchased. If you return or cancel an item, we have to reverse any cash back earned from that sale. Exchanges also usually reverse cash back awards. In the process of an exchange, the store cancels the old order and replaces it with a new one. When the store creates the new order, it usually fails to capture the referral from CocoonShopping and credit us a commission. To avoid losing cash back on an exchange, we recommend returning the merchandise and making a new transaction via CocoonShopping.